Top tier international captive desired line of sight to the industry’s best in breed technology practices


A client sought insight into industry best practices around new technology adaptation and legacy technology maintenance. The depth and breadth of this information is not captured by current equipment finance studies. Further, equipment leasing and finance companies are averse to providing specific details to direct competitors.


The Alta Group led a two-day workshop with the client to understand the design of the IT organization, the technology deployed and the related pain points. From that meeting, we developed an extensive questionnaire and then conducted a double-blind survey with a dozen leading equipment finance companies. From prior work with Alta, the client understood that many companies are willing to participate in independent, double-blind studies conducted by us as participants benefit from summary survey data. Once the study period concluded, we tabulated the survey responses and calculated the total IT spend for all survey participants. Strategic investment and legacy platform maintenance costs were tabulated and future state aspirations regarding legacy replacement and cyber security investment were captured. This data offered a view into IT budget in relationship to portfolio size and provided a comprehensive list of twenty distinctive IT priorities described by survey participants.